LEGAL

Terms & Conditions

Terms of use for the Envoy Solicitors website

1. About us

This website, envoysolicitors.co.uk, is operated by Envoy Solicitors, a trading name of Ambassadors Limited (Registered Company Number 11417609), 301 Plumstead High Street, London SE18 1HF. Envoy Solicitors is authorised and regulated by the Solicitors Regulation Authority (SRA Number 653868). By using this website you agree to these terms. If you do not agree, please do not use the site.

2. No legal advice

The content on this website is general information only and does not constitute legal advice. You should not act on it without first taking specific advice about your circumstances. No solicitor–client relationship is created until we have confirmed in writing that we are acting for you.

3. Use of this website

All content on this website is owned by or licensed to Envoy Solicitors. You may view and print pages for your personal, non-commercial use. You may not:

  • copy, modify or republish the content for commercial purposes;
  • use the website in any unlawful way or attempt to interfere with its operation;
  • remove any copyright or other proprietary notices.

4. Communications

Messages sent through our website or by email are not monitored around the clock. If your matter is urgent — for example if you or someone you know has been arrested, or you face an immigration deadline — please telephone us on 0208 109 6557. Please note that service of documents is not accepted by fax or email.

5. Accuracy and liability

While we take care to keep this website accurate and up to date, Envoy Solicitors gives no warranty that its content is complete or current. To the fullest extent permitted by law, we accept no liability for any loss arising from reliance on the content of this website or from any linked third-party website, which we do not control.

6. Complaints

If you are unhappy with our service, please raise it first with the person handling your matter. If it is not resolved, contact our Complaints Team at enquiries@envoysolicitors.co.uk. Our Designated Complaints Handling Partner is Azubuike Amadi. We will acknowledge your complaint within 7 days and respond in writing within 28 days. If we cannot resolve your complaint within eight weeks, you may refer it to the Legal Ombudsman (PO Box 6806, Wolverhampton, WV1 9WJ; 0300 555 0333; www.legalombudsman.org.uk).

7. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.